LAUNCHING JULY 2026 · ASU & NAU nightlife first · Join the waitlist →
SIDEQ
ACCOUNT

ACCOUNT

Delete Your Account

Last updated: July 1, 2026

This page explains how to delete your SIDEQ account (operated by SIDEQ LLC) and the personal data associated with it, and also how to delete specific data (such as individual messages) without deleting your account. It covers what gets removed and what we may be required to keep. Both options are built directly into the SIDEQ mobile app.

How to delete your account in the app

You can permanently delete your account at any time, directly from the app, in a few taps:

  1. Open the SIDEQ app and sign in.
  2. Go to Profile.
  3. Tap Account.
  4. Tap Delete Account and confirm.

Once you confirm, your account is permanently deleted and you are signed out. This action cannot be undone.

What gets deleted

When you delete your account, we remove your account and its associated personal data, including:

  • Your account and profile data (name, email, phone number, age, and username).
  • Your profile photo, which is removed from display and storage.
  • Your location data used for matching and venue presence.
  • Your messages and other in-app content tied to your account.

What may be retained, and for how long

Some data is deleted on its own schedule, and a limited set of records may be kept where we are legally required to. Our retention schedule is:

  • Venue chat messages: automatically deleted after ~24 hours.
  • Venue-presence records: automatically deleted after ~30 days.
  • Match records: your identifier is removed from your match records the moment you delete your account, so they no longer identify you. The resulting de-identified records may be retained for up to ~5 years for safety and abuse-prevention purposes, then deleted.
  • Account & profile data: kept for the life of your account and removed on deletion.

After account deletion, data is removed as described above, except where we must retain certain records longer to comply with the law, resolve disputes, or enforce our Terms. Automated photo-moderation inputs sent to our moderation provider are retained by that provider for up to approximately 30 days for abuse monitoring before deletion, per their terms.

Delete specific data without deleting your account

You don't have to delete your whole account to remove some of your data. You can delete individual messages you've sent from within the app, while keeping your account active:

  1. Open the chat that contains the message.
  2. Press and hold your own message to open the message options.
  3. Tap Delete message.
  4. Confirm by tapping Delete.

The message is removed once you confirm. This applies to messages you sent; deleting a message can't be undone. If you'd like help removing other specific information tied to your account, contact us at privacy@sideqofficial.com and we'll assist.

Download your data first (optional)

If you want a copy of your information before deleting, you can export it from the app at Profile → Account → Download your data, which provides your personal data in a machine-readable (JSON) format.

Need help?

If you can't access the app or want to request deletion another way, contact us at privacy@sideqofficial.com and we will help you delete your account and associated data. For full details on how we handle your information, see our app privacy policy.